Hanna Saario: good collections or good reference services?

I think this homework is quite demanding ’cause there are so many multifaceted problems here … ; ) But thinking my perfect library – university or polytechnic library that offers access to vast collections of relevant printed and e-resources but still can provide expert personal information service – rises the question of resources. In practice we generally have either: Good collections or good professional service, how to have both? Questions of open access are my fav’ too.

Hanna Saario
Diaconia University of Applied Sciences

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