Lauri Holopainen: connection with philosophical values and operative strengths produce new services

Yes, libraries are important to our customers in many ways but we also have to convince the decision-makers about our strengths – again and again. I want also to clarify my vision about librarys new services for next 10 years. I’m also interested in values. Could it be possible to provoke more discussion about the meaning and importance of values? If the values are only theoretical, something is wrong. What are the values in different libraries? How are these values expressed in daily life? Why these values have been chosen? (For your information: Values in Espoo City Library are education, courage, know-how and social responsibility.)

Lauri Holopainen

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