In March my library began to deliver media to immobile and elderly library users for free. Last week we started to deliver media to every library customer for a small fee. Media from the central library will be delivered on the next weekday, if ordered before 2pm ? so you can say it’s an express delivery service. We have a few volunteers here, mainly pensioners, who deliver up to 3 media units per library user. Some use public transport, some use their own car. But noone rides the bike… Why?
Does your library deliver books/media by bicycle? Do you get help by external professional courier services? What are the advantages/disadvantages of delivering media with volunteers, with external delivery professionals or with library staff? Why did you go for the bicycle or for other transport options in the end? I’d love to share experience on that issue, because it looks like our current solution (delivery with volunteers) turns out to be not as (cost) effective as initially thought… But I might be wrong, too…