Participants 2013

The participants introduce themselves and their interest here.

Jean-François André: From website to users – how to explain it to them?

“Excuse me, I didn’t find this book”, “Are you closed tomorrow?”, “How to get an interlibrary loan?”, … So much information available on website but none or less see it. I work mostly at reception desk and I’m in charge of website so I know information exists but it seems to be nebulous for users. How to place information to users’ disposal? How to highlight it? How to transmit information to get optimal results?

Jean-François

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