Or how to engage the public by allowing them to change the public space. The librarian as a facilitator and expert on how and why we conduct our business in a certain way. I’ve recently started a new job as project manager in a public FabLab, the programs that we’re going to run out of the FabLab are focused on the democratization of the information contained in 2/3D design, prototyping and manufacturing facilities. As a part of the project we’ve declared our libraries and cultural centers as hackable, in the sense that we’ve decided to let our patrons influence the look and functions of the facilities. As part of this process it’s become obvious that the better we’re at communicating how and why our services run , the better and more engaging the experiences. My questions focus on the role of the staff in a process like this. What skills, tools and methods can be adapted towards facilitating the whole endeavor.