My name is Geert Lievens.
I work as an expert for the provincial library policy in Flemish Brabant (Leuven – Belgium). We support public libraries in their accession to the Vlaams-Brabant library network. We supports the libraries in their transition to RFID self-service towards a userfriendly accomodation. I also support public libraries in updating their skills: interactive information mediation, media literacy, mobile libaryservices, …
The topic I would like to discuss is “what innovations can contribute to a better connection with the audience?” Better integration between the offline & online library? What skills do we need to make this happen? More communication and teaching skills? More attention to the user’s perspective?
Twitter: @ geertlievens