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Colleen Brown: Evaluating and improving user experience

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My name is Colleen Brown and I have worked in libraries for more than 30 years. Currently, I work in the adult services department of the Strathcona County public library in Alberta, Canada. I manage the fiction, graphic novel and book club kit collections and lead readers’ advisory services. This year I’ve been experimenting with various types of book clubs – Walk & Talk, Online, and coming soon, Art Lovers – for which we’ll partner with our local art gallery. Something I’m interested in exploring more in the future is evaluating and improving user experience. New Nordic will be my first cycling tour and I’m looking forward to it!

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