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Nathalie Clot: Holistic user experience design in libraries

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My name is Nathalie Clot. I’m working for 15 years in French academic libraries, and I’m currently University Librarian & Director at Université d’Angers in France. My first loves as a librarian were medical reference and EBM oriented teaching. Then, 8 years ago, I fell for building management and little team building. Now, I’m commited in holistic user experience design in libraries… and engaged with Ux ideas ! I think it’s a great conceptual framework for redesign and improve all our touchpoints (physical spaces, services, online presence) with our users.

I try to make libraries a great place to be for people, and I’m looking for funny little or big ideas that help to take care of the members of our communities. This is my first C4lib, and if I survive the cycling challenge, a little awesone for a middle-age, mother of four, bureaucrat librarian as me, I hope to find plenty of new ideas, and meet people who like to dream and talk on how to create Usable, Utilisable and Desirable libraries*.

* Great Aaron Schmidt and Amanda Etches book http://www.alastore.ala.org/detail.aspx?ID=10981 (if you have not read it yet, do it !)

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